Returns

100% Purchase Protection I Happiness Guarantee I 7 Days Easy Return

We understand that traditional touch and feel is an important factor when it comes to buying Sarees and Salwar Suits.

When buying Sarees and Salwar Suits online, touch and feel isn’t possible. However, to counter this concern, we have introduced an easy “7 day return policy”. This policy gives you the benefit of returning the product in case you don’t like it. All you have to do is simply courier us the product within 7 days from the date of delivery, in unused, original condition and we’ll refund you the full amount paid for the product.

We are committed to ensure 100% Purchase Protection for customers by offering genuine products, secure payments and easy returns for items shopped on Styleyug.com.

We stand by our product 100%, no questions asked. If you have a problem we will solve it. Just reach out to our Customer Happiness team. We will review and honor the returns up to 7 days from the time you receive the item(s).

7 Day – Easy Return Policy on Styleyug.com – We Give 100% Refund

We understand that traditional touch and feel is an important factor when it comes to buying Sarees and Salwar Suits.

Did you know - We follow a strict quality check, packing and dispatch process -

- All products on the site are fresh and new.

- All products are checked for quality before been dispatched. A special process is followed to check the minutest of defects. This helps us to deliver you fresh products with no defects.

- All Sarees & Salwar suits at the backend have a unique code which helps you get the same products that you have ordered.

- We dispatch all the products in 2 layers of packing (plastic cover, and a non- tearable plastic bag) this is to ensure that the product reaches you safely.

- We deliver through logistic partners like BlueDart, Ecom Express and few others. These courier / logistic teams are only allowed to deliver packed products. They are not authorized to do open deliveries or take open-products back.

If on delivery of the products you don’t like them, please follow the below steps to return and get the refunds –

Email / call us on the same / next day of delivery and inform us that you want to return the products.

Email us on styleyugindia@gmail.com

Call us on +91 90829 19894 (Mon-Sat, between 11am-6pm IST)

Pack & Dispatch the products to our Mumbai address –

Please ensure while couriering, you pack the products properly, and in safe non-tearable plastic envelope bags. Also, send the product through a courier company which gives you tracking Id like a Bluedart, Aramex, First Flight, DTDC or Indian Speed Post. This is to ensure that the product reaches us in good condition and is also trackable during transit.

Ship the products to below address –

STYLEYUG

Shop No.5, Below Bohri Masjid,

Station Road, Santacruz - (West).

Mumbai - 400054. MH, India

Phone : +91 90829 19894

While shipping, clearly mention (inside the shipment) – Your name, Order number, Contact details

Important Do's and Don'ts - while returning products :

-The product, original barcodes, tags, labels and brand packaging should not be tampered

- Products should be returned in the original packing box. The box should not be damaged/ tampered by sticking label or otherwise writing on it.

-While returning the products, pack the products in the box, and wrap a plastic cover of white paper on top of the Box

- Put your Name, order number and mobile number on the outer plastic cover.

-If possible, email us the Courier AWB number so that we can track the returned shipment

Please Note: We'll not be able to accept / process refunds of products which are not received back in original condition. The product should be returned back to us along with the original packing box within 7days from the delivery date.

Email us Refund / Exchange details-

We process the Refunds in 7 working days, after we receive the products back in original condition. Refunds are done through Cheque, NEFT or back to credit card / net banking accounts used at the time of placing order.

We request customers to email us the name in which we should issue the Cheque. Incase of bank transfer (NEFT), we request customers to send us the following bank details - Name (as in bank records), Bank name, Bank branch address, Bank account number and Branch IFSC code. You can email us all these details on styleyugindia@gmail.com

Please note: We do not refund the return shipment courier charges.

Additional Information

We suggest Designer sarees should be Dry Cleaned Only.

Please note: Photos displayed are of products only. Slight variation is possible due to photo resolution quality.

Steam Iron, fall and edging service for the Sarees are not done by us due to our 7 day return policy.

Incase you have any queries or doubts, please call or email us. This will help us serve you better.

Reach us for any queries related to refund / exchange

Email us on : styleyugindia@gmail.com

Call us on + 91 90829 19894 (Mon-Sat, between 11am-6pm IST)

Our address :

STYLEYUG

Shop No.5, Below Bohri Masjid,

Station Road, Santacruz - (West).

Mumbai - 400054. MH, India

Phone : +91 90829 19894

What can I return?

You may return any item that is unused, in new condition, or any item that was damaged upon receipt. Accessories, Customised styles and Stitched Blouses are not returnable.

Can I return products purchased during Sale?

Products purchased during or on Sale will be eligible for returns or refunds only if there are any manufacturing defects. Accessories, Customised styles and Stitched Blouses are not returnable.

Can I return products purchased during Facetime or Skype call?

Products purchased during or on Facetime or Skype call will be eligible for returns or refunds only if there are any manufacturing defects. Accessories, Customised styles and Stitched Blouses are not returnable.

When will I get my refund?

We will gladly Exchange or give Store Credit. Sorry no Refunds.

How can I claim my return?

For returns/exchanges requests kindly login to your account, You can Mail us a return request by emailing us on styleyugindia@gmail.com with the reason to return within 24-48 hours from the time the product is delivered. Our Service Manager will revert back to you within 24 hour’s time. You can also return/exchange at our Styleyug.com

(4)Policy

Styleyug.com knows that you care about how your personal information is used and shared and we will make sure that it is taken care of and protected. Please read the following to learn more about our privacy policy. By visiting the Styleyug.com Fashion website and domain name, and any other linked pages, features, content, or application services offered from time to time by Company in connection therewith (collectively, the "Website"), or using any of our services, you acknowledge that you accept the practices and policies outlined in this Privacy Policy.

What does this Privacy Policy cover?

This Privacy Policy covers Company's treatment of personally identifiable information ("Personal Information") that Company gathers when you are accessing Company's Website and when you use Company services. This policy does not apply to the practices of companies that Company does not own or control, or to individuals that Company does not employ or manage.

How does Styleyug.com Gather and Use Information?

The information we gather from customers enables us to personalize and improve our services, and to allow our users to set up a user account and make purchases via the Website. We collect the following types of information from our customers.

Styleyug.com keeps track of your information to offer you the best possible shopping experience. When you register (log in), you supply your email address and a password. This allows us to access to your account every time you visit our Website. Before completing your first purchase, we also ask you for your name, phone number, email, billing and shipping addresses. This information, along with your credit card number, is necessary to fulfill your order. This information may be disclosed to specific members of our staff and to select third parties (such as our credit card processor and shipping provider) involved in the completion of your transaction and delivery of your order. We may also need your email address or phone number to contact you if we have questions about your order. We may also use your email address to notify you about new services or special promotional programs, or send you offers or information if you have opted-in. Emails are sent only to Styleyug.com Fashion members who have chosen to receive them (opted-in) or who have made a purchase on our website. At any time, you can notify us that you wish to stop receiving these emails. In addition, we keep a record of your past purchases, returns, and credits. We may also ask you for information regarding your personal preferences and demographics to help us better meet your needs.

Cookies: Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your browser to enable our systems to recognize your browser and tell us how and when pages in our site are visited and by how many people. Company cookies do not collect Personal Information, and we do not combine the general information collected through cookies with other Personal Information to tell us who you are or what your screen name or email address is.

Server statistics

Styleyug.com uses reporting software that allows us to analyze the amount and type of member traffic we get on our Website. We use this data to make improvements to your shopping experience and to ensure that we have enough capacity to properly serve all of our members. The software provides aggregate reporting information to Styleyug.com only. No personal or personally identifiable information is gathered or used for this process.

In an effort to make our Website as effective and enjoyable as possible, the computers that operate it collect certain information each time you visit. We store these statistics in server logs. Once again, these statistics do not identify you personally, but provide us information regarding the type of user who is accessing our Website and certain browsing activities of that user. This data may include: the IP address of the user accessing our Website (i.e. the unique I.D. number of the user's computer), the type of browser (Internet Explorer, Firefox, etc.) and the operating system (Windows, Mac OS, etc.), the Website the user last visited before linking to our Website, how long the user accessed our Website in any given session, and the date and time of access. We may make extensive use of this data at an aggregated level in order to understand how our Website is being used

What Security Procedures Does Styleyug.com Use To Protect Personal Information?

Styleyug.com is committed to protecting all the information you share with us. We follow stringent procedures to help protect the confidentiality, security, and integrity of data stored on our systems The Site encrypts your credit card number and other personal information using secure socket layer (SSL) technology to provide for the secure transmission of the information from your PC to our servers. .Only those employees who need access to your information in order to perform their duties are allowed such access. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.

Service Providers

Styleyug.com may use various outside agencies (third party service providers) to operate the website. For example, we may use third parties to host our Website, operate various features made available on our Website, send emails, analyze data, provide search results and links, and assist in fulfilling your orders. Some of these third parties may need access to your information in order to make the services provided through our Website work. Information will only be disclosed to these service providers on a need-to-know basis, and they will only be permitted to use such information for the purpose of providing the particular services provided by such entities in connection with our Website.

Exceptions

Styleyug.com may be forced to disclose information in order to comply with a subpoena, court order, administrative or governmental order, or any other requirement of law, or Styleyug.com, in its sole discretion, deems it necessary in order to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk, or to enforce or apply our Website terms of use. Personally identifiable information may be transferred as an asset in connection with a merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale, or other change in control.

Children's Privacy and Parental Controls

We do not solicit any personal information from children. If you are not 18 or older, you are not authorized to use the Site. Parents should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permission or from accessing material that is harmful to minors.

Modification and notification of changes

You acknowledge that this Privacy Policy is part of the Terms of Use and you unconditionally agree that using this Website signifies your assent to Styleyug.com Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Website. Your visit and any dispute over privacy is subject to this policy and our Terms of Use, including limitations on damages

Styleyug.com reserves the right to change the terms of use and this Privacy Policy, at any time. We will post any changes so that you are always aware of our policy. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Questions and Concerns

If you have any questions or concerns regarding privacy at Company site, please send us an email to styleyugindia@gmail.com and we will make every effort to resolve your concerns. You may also phone us at +91 9082919894

Cancellation

You may cancel an order within 24 hours after placing it. No cancellations beyond 24 hours will be entertained barring extenuating circumstances Any accepted cancellation beyond 24 hours will be exclusively at the discretion of styleyug.com & refund would only in the form of credit voucher code You can email us at styleyugindia@gmail.com for any cancellation request. Cancellation requests are not accepted through phone or online chat services. Products ordered during our Annual sale cannot be cancelled once an order is placed.

Annual sale

The products ordered during our Annual Sale cannot be cancelled once an order is placed.
Discount coupon code is not applicable during the Annual Sale or on Sale Products.

Customized Products/Orders

Customization of the product with color and size change can be done as far as fabric is available in stock.
Customized product cannot be returned or exchanged unless there is any manufacturing defect.
There will be no discount available for the customization cost for any product.

Facetime or Skype call Orders

The products ordered during face time or Skype call cannot be cancelled once an order is placed.
There will be no discount available on any product purchased in facetime or skype call.
Products purchased during or on face time or Skype call will be eligible for returns or refunds only if there are any manufacturing defects. Accessories are not returnable.

Fabric, embroidery, fit & finish quality

We are a brand name and we pride ourselves in giving the best quality products. So you can be rest assured that the quality of the products received and it will definitely surpass your expectations.
Most of the products listed on the website are clicked under Professional Photo Shoot studio lights & there might be a slight variation in terms of colour when the actual product is delivered.

Order delay / cancellations due to delay

Given the complexity in production, occasionally a product may not be produced as per the output expected and so we may seek your approval on this matter. This may result in your order getting delayed.
Incase our garment construction expert team notices that the measurements you have provided is not right or if there is a variation then we may approach you to cross check the measurements again. The time taken for these measurements to be re-checked may delay an order.
At any point in time, during the garment construction process it cannot be canceled.

Exchange Rate

We follow our own Exchange Rates

Refunds

A cancelled order within 24 hours will result in a credit voucher code for future purchase OR refund in your bank account & Refunds will be processed in a form of credit to their Credit Card / Net Banking / Debit Card Account within 7 business days.
During peak periods such as Sales or Festive periods, processing returns may be slightly delayed.
Products purchased during or on Sale will not be eligible for refunds
At no point of time, we would issue refunds, more than the product value.

Privacy Policy for California Residents

This Privacy Notice is for California Residents doing a business as Styleyug.com, “we,” “us,” “our,” or the “Company”) in the Company’s privacy policies. This notice applies solely to all California resident Styleyug.com Website visitors; representatives or the Company’s vendors, business partners, and customers; users of the Styleyug.com services; end users of Styleyug.com customers’ websites and mobile applications whose personal information was collected by such customers; and others who reside in California (“California residents, consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this notice.

Information we collect

The Company provides its customers with the best quality service, here one can shop from bridal lehengas, to wedding or party sarees, festive salwar Kameez , designer gowns, designer kurtis, casual ethnic outfits and fusion styles with contemporary touchvia the Company’s website(aap, desktop, mobile, tab). and platforms (Social media). A user who comes on the company’s website the company analysis the users activity and targets them accordingly as per the users likes and preferences. Therefore, Styleyug.com collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or device (“personal information”).

The different types of information we collect :

Website visitor information :

To log in the customer need to enter his/ her name, email address. Or sign up by face book or google . Personal information collection from website visitors computers or mobile/tablet devices.

End user information :

End users information while billing like, name, number, email address, country, stare, city, zip code, address, payment details.

Where we use this

To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
To provide, support, personalize, and develop our Styleyug.com Service, products, and services.
To create, maintain, customize, and secure your product order with us.
To process your requests, purchases, transactions, and payments and prevent transactional fraud.
To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
To personalize your Styleyug.com Service experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Styleyug.com Service, third-party sites(partners, affiliates), and via email or text message (with your consent, where required by law).
To help maintain the safety, security, and integrity of our Styleyug.com Service, products and services, databases and other technology assets, and business.
For testing, research, analysis, and product development, including to develop and improve our Styleyug.com Service, products, and services.
As described to you when collecting your personal information or as otherwise set forth in the CCPA.

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